Shipping and Returns

Shipping and Returns

Order Information

Be sure to give us all necessary information, including daytime phone number, so we can fill your order correctly and promptly. We accept VISA, Master Card, Discover Card, American Express. Sorry, no CODs. We ship all orders (in-stock merchandise) promptly same day. However occasionally items are not in stock due to manufacturer delay. We will keep you notified of any delays.

Returns

Returns are only allowed within 7 business days of delivery. If you find that you need to return the item, please Contact Us. NO returns/refunds on Custom and special Orders or Items on Sale. For items that are returned, please note that 10% restocking fees will apply. In addition to the restocking fees, shipping charges will be deducted. Items must be in new, unused condition with all tags attached.

Custom Orders

We require full payment in advance prior to processing custom orders. NO returns/refunds on Custom and special Orders.

Customer Service

For inquiries and other customer service call,  Email us at  sales@vrtack.com

Shipping and Handling

We ship UPS and USPS. We also offer rush shipments by Next Day delivery,2nd Day and 3rd Air. Free Shipping offer is shipped the most economical mode of shipping. Be sure to give your complete street address. Orders Weighing more than 50 Lbs are subject to possible additional charges. All charges are calculated automatically based on weight of total order.

16 thoughts on “Shipping and Returns”

    1. Yes, we do. If you have any trouble with the shipping quotes, do let us know. We ship to Australia quite frequently.

    1. We offer different options for shipping to California. If you select Free Shipping, it will be 5 days for UPS Ground, 3 business days for USPS Priority Mail. We also offer Express and Overnight options as well. Please email us at sales@vrtack.com for further info or call us at 954-304-3318.

  1. Hi.
    it is said that over $99 the shipping is free but also to Hungary?
    Because my order is over $100 and I still have to choose between UPS and Priority and for both I have to pay

    1. Hello Eszter,
      Yes, the Free Shipping is only limited to USA. However, we can offer you Free Shipping for orders over $500 for international orders (exclusions apply). Please let us know what item(s) you were interested in purchasing.

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